Error E16 / F16: Door open

Close the door. If the error can’t be rectified, please contact our customer service and arrange a service appointment. You can reach us on the service number: 1300 369 744. Or use our online form to request a service booking.

Contact form for appointment booking

Get in touch

We are here to help, before and after you purchase.

24 hours support (Monday to Friday) 1300 369 744

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Appliance Manuals

If you've forgotten where you put the manual that came with your appliance, you can download it online.

Self help videos

Check our video guides to learn more about how to get the most out of your appliance and clean and maintain it effectively.