My washing machine drum is loose and banging. What can I do?

If your washing machine drum is loose, there is, unfortunately, nothing you can do yourself. We therefore advise you to rely on the knowledge of an expert and contact our customer service on 1300 369 744. Make an appointment with one of our service technicians or use our online form to request an appointment. You can be sure of rapid service.

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We are here to help, before and after you purchase.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Appliance Manuals

If you've forgotten where you put the manual that came with your appliance, you can download it online.

Self help videos

Check our video guides to learn more about how to get the most out of your appliance and clean and maintain it effectively.