My washing machine drum is making a grinding noise. What can I do?

If your washing machine drum makes a grinding noise, there are various possible reasons that, unfortunately, you can’t resolve yourself. We recommend you call a service technician by contacting our Customer Service on 1300 369 744 or request a technician visit online.

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24 hours support (Monday to Friday) 1300 369 744

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Appliance Manuals

If you've forgotten where you put the manual that came with your appliance, you can download it online.

Self help videos

Check our video guides to learn more about how to get the most out of your appliance and clean and maintain it effectively.